Hyster enjoys a different relationship with our clients. We attempt to produce total client satisfaction created through world class production. Our goal is to foresee the requirements of all our customers as well as address them with lift trucks which provide the performance, the dependability and the value that they truly demand.
Hyster completely believes in starting with the customer. The company performs yearly focus groups and provides on-going voice of customer research which is conducted both on line as well as in the field. We have more than 400 design engineers to translate that input into intelligent designs by implementing our thorough review gate process. Advanced tools and virtual prototype builds help make certain that the best equipment practices come together. Other advanced tools including virtual prototype builds and dynamic modeling help to shorten our product development cycle. We enjoy giving our customers a competitive edge.
So as to ensure the lowest ownership cost and total dependability all of Hyster's machinery are subjected to environmental, virtual and physical tests. Not only do we test against our own standards, but we are always testing against the competition's products too. Our final tests take place in real-world customer applications so as to make certain that our products have met our strict standards.
Demand-Flow Manufacturing Which is Smart and Lean
Hyster's manufacturing is world-class driven by its Demand Flow Technology or DFT. Every aspect of plant operation is driven by DFT lean manufacturing principals toward a single goal: to deliver total customer satisfaction and flawless quality 100% of the time, all the time.
Total Quality Every Time
To initiate quality from the start, Hyster utilizes an integrated Manufacturing Execution System or MES. The job of the MES is to manage the flow of production. The MES coordinates line activities like quality verification and part sequencing. It also utilizes quality gates and torque tools to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits during each and every shift. These audits actually hold all employees responsible for constant quality, together with the 5s workplace organization in place to help us achieve it.
Hyster provides a variety of excellent features as standard with all our products. By remaining committed to our focus on safety and quality, and by being innovative from start to finish, we deliver some of the best material handling machinery on the market. These are only a few of the reasons the corporation has become a leader within the industry.